FAQ

Q. Can we view the vehicles beforehand?
Q. Do you require a deposit to go ahead with a booking?
Q. What happens after I have paid my final outstanding payment??
Q. Do the vehicles have air conditioning?
Q. Do you travel outside Sydney Metropolitan area?
Q. Is smoking permitted in vehicles?
Q. Can we drink Alcohol/beverages and eat in the vehicles?
Q. Can we bring luggage/items along?
Q. Will there be opportunities for photographs?
Q. Time duration, how is time calculated to use the vehicles? Do we have
time to go for a drive or do we have to go straight to our destination?
Q. How can I expect the driver to be dressed?
Q. What happens if we have to move or cancel our reservation?
Q. What days of the week are you available?
Q. How far in advance do we need to reserve?
Q. Can I drive the car?
Q. What happens if it rains?
Q. What do your bookings include?
Q. What happens if we have a special request or requirement?
Q. Why should we book?
Q. What colour are your wedding cars?
Q. Who drives your Wedding cars?
Q. What are your prices?
Q. Are you members of any associations or clubs?
Q. Do you have accreditation with the Ministry of Transport?
Q. Will the wedding cars be dedicated to my wedding?
Q. My wedding is not traditional are you flexible?
Q. Can I have coloured wedding car ribbons of my choice…?
Q. What assistance do I get from the Chauffeur?
Q. Do you have a price list?
Q. If on the day we want to make an additional trip, or go to a different
destination will there be an additional cost?
Q. Are you available for weekday weddings?
Q. Can you provide a Getaway wedding car for the end of our reception?
Q. Are you insured?
Q. In a Worst Case Scenario…..What if the car becomes unserviceable
or breaks down before the wedding day?
Q. Booking terms and conditions
Q. Can we bring our own CD’s?
Q. Harley escorts?
Q. Is there a minimum booking?
Q. Do you own all your own cars?
Q. Children under the age of 6 traveling in your cars?
Q. Where does the bride’s mother sit?
Q. Where does the bride sit?
Q. Who normally goes in which wedding car at what time?
Q. I only need a wedding car for an hour, can I get a discount?

Q. Can we view the vehicles beforehand?
A. Of course, we can arrange for viewing of the vehicle by appointment. Our garages are in 183 – 185 Princes Hwy St Peters Sydney.

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Q. Do you require a deposit to go ahead with a booking?
A. Yes we require a minimum of $500 to be made in either in cash, direct deposit, cheque or money order. We are happy to correspond with you in person, telephone or via email. Bookings for your reservation, is on a first-come first-serve basis. Your deposit ensures we have your date and time set aside for you alone. We cannot consider a date reserved until your deposit has been received.

Q. What happens after I have paid my final outstanding payment?
A. Full payment is due 2 weeks before your event. It is advised to contact us prior to your wedding, so we can confirm your day. If we don’t hear from you we will assume there are no changes to be made and follow your instructions based on the agreement between us.

Q. Do the vehicles have air conditioning?
A. Yes all vehicles are fully air-conditioned.

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Q. Do you travel outside Sydney Metropolitan area?
A. Please contact us if your destination is outside the Sydney Metropolitan area of service to make arrangements.

Q. Is smoking permitted in vehicles?
A. All vehicles are non-smoking

Q. Can we drink Alcohol/beverages and eat in the vehicles?
A. No, drinking or eating is allowed in vehicles as to maintain the highest quality & standards of our wedding cars for your luxury.

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Q. Can we bring luggage/items along?
A. Yes, a limited amount can be carried in the trunk as well as with the driver.

Q. Will there be opportunities for photographs?
A. Of course, the hours you book the vehicle is your time and we will accommodate all requests to give our guests an opportunity to enjoy the vehicle.

Q. Time duration, how is time calculated to use the vehicles? Do we have to time to go for a drive or do we have to go straight to our destination?
A. Time is subject to your contract. If time allows, we will be happy to drive around and give you an opportunity to enjoy the car, but we are a time serviced business and should you exceed the time drop off deadline shown on your contract, an overtime rate applies of $45 per quarter hour before reaching your final destination.

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Q. How can I expect the driver to be dressed?
A. We keep to classic English period attire with a chauffeur’s hat, black suit, white or black shirt, tie and vest.

Q. What happens if we have to move or cancel our reservation?
A. All deposits are non-refundable if you cancel or reschedule. Please see our Contract for further details.

Q. What days of the week are you available?
A. We are available most days by appointment.

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Q. How far in advance do we need to reserve?
A. We recommend calling to reserve the car as soon as your date and time is finalized. For weddings especially, many of our customers book several months in advance.

Q. Can I drive the car?
A. We have professional chauffeurs to drive you so that you can enjoy the experience.

Q. What happens if it rains?
A. Each of our classic wedding cars is fitted with golf umbrellas to assist in your day.

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Q. What do your bookings include?
A. All Wedding car bookings include champagne, water, red carpet, white ribbons and uniformed drivers.

Q. What happens if we have a special request or requirement?
A. Wedding Car King will endeavor to meet any reasonable request.

Q. Why should we book?
A. When booking with The Wedding Car king you are dealing with the owner/operator to give you peace of mind, we pride ourselves on our service and value for money.

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Q. What colour are your wedding cars?
A. Our wedding cars are White and two tone Silver.

Q. Who drives your Wedding cars?
A. All drivers are over 28 years of age, & under gone safety skills so they have proved to be safe & courteous drivers.

Q. What are your prices?
A. Prices are determined by your time requirements, travel destinations, the season and the number of cars you require. Contact us and we will work with you to determine the most cost effective way to achieve your transport requirements.

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Q. Are you members of any associations or clubs?
A. We are members of the Vintage and Classic Car Hirer’s Association.

Q. Do you have accreditation with the Ministry of Transport?
A. Yes we are accredited and have been for over a decade.

Q. Will the wedding cars be dedicated to my wedding?
A. Absolutely, we are at your service at the times shown on your agreement with us.

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Q. My wedding is not traditional are you flexible?
A. We are flexible and would be happy to discuss your ideas and requirements and contribute to making the day memorable for you.

Q. Can I have coloured wedding car ribbons of my choice…?
A. Our wedding vehicles come with white ribbons, however if you require another colour of your choice, feel free to provide the coloured ribbon and we will decorate the wedding car as you requested.

Q. What assistance do I get from the Chauffeur?
A. Your chauffeur is attentive and will assist to your entry and exits from our wedding cars, arrange the wedding dress, serve champagne/water and assist in any other way required to make your experience pleasant.

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Q. Do you have a price list?
A. Yes we have a standard price list however as each booking is unique we recommend that you contact us to talk through your requirements and we can customise the package to meet your requirements more effectively.

Q. If on the day we want to make an additional trip, or go to a different destination will there be an additional cost?
A. All bookings made are and price is based on your contract, from the information you have provided us with should you make changes on your day extra fees may incur.

Q. Are you available for weekday weddings?
A. Yes we are available as this is our full-time occupation

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Q. Can you provide a Getaway wedding car for the end of our reception?
A. Yes, certainly this may also be organized on the day.

Q. Are you insured?
A. Yes, all our wedding cars are insured.

Q.In a Worst Case Scenario…..What if the car becomes unserviceable or breaks down before the wedding day?
A. We hope this situation does not occur, however vehicles as we all know can break down or need unscheduled repairs despite all the care lavished upon them. If your car is unable to carry out the wedding and the problem manifests itself prior to your wedding day you will be informed immediately and will be offered another vehicle from those available. If you are not happy with any of the cars offered as a replacement a suitable car from other reputable companies will be sought and if successful all monies paid will be returned so you can enter into a new arrangement with the other company. Please bear in mind that if the original car booked is a classic vintage car the chances of finding a similar car of unique character or specific colour may prove unachievable at short notice.

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Q. Booking terms & Conditions
A. All our terms and conditions are on our contract, this can be viewed in person prior to making a booking.

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Q. Can we bring our own CD’s?
A. Yes or just let us know your choice of music.

Q. Harley escorts?
A. We have no problem with working with Harley escorts.

Q. Is there a minimum booking?
A. Yes. A minimum of 3 hrs per car is required.

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Q. Do you own all your own cars?
A. Yes, all wedding cars are fully owned and not leased.

Q. Children under the age of 6 traveling in your cars?
A. Children under 6 must be seated in child restraint seats. Please note not all our vehicles have seat belts therefore you must take into account you may be required to make other travel arrangements for the little ones. Where seat belts are fitted you must supply your own child restrain seat.

Q. Where does the bride’s mother sit?
A. The bride’s mother usually sits in the front of the wedding car.

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Q. Where does the bride sit?
A. The bride sits in the rear of the main lead wedding car.

Q. Who normally goes in which wedding car at what time?
A. This depends on who is attending and whom you would like to be transported. The Bride and Father of the Bride normally travel together in one main lead wedding car. Should the father of the Bride be unable to attend, then a brother, uncle or close friend may be called upon to give the bride away. The second wedding car normally transports the Bridesmaids and Mother of the Bride with the third wedding car transporting the Grooms parents. After the ceremony, the Bride and Groom travel in the Bridal car, both sets of parents travel in the second wedding car, with the best man, bridesmaids, flower girls, page boys etc in the third wedding car.

Q. I only need a wedding car for an hour, can I get a discount?
A. Unfortunately, with the preparation that we have to put into the planning of the transport, cleaning of the vehicle in preparation for your wedding, traveling time to the pickup address, traveling time after dropping off, and then cleaning after the wedding, plus the day is then lost to any other booking, we do not normally discount the price as this could have already involved 3-4 hours work! Our prices are also very competitive with other companies which reduce any margin for discounting.

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